Shipping policy

We ship with love from [NEW YORK STATE, USA]. 🐾

Processing Time

Orders are processed and shipped within 1–2 business days. You'll get a tracking number by email once your order is on its way.

Shipping Rates & Delivery

We ship via USPS. Shipping is calculated at checkout based on your order and location. Estimated delivery is 3–5 business days within the United States after processing.

Tracking

Every order includes tracking. If your tracking hasn't updated after a few days, don't worry — it can take a moment to sync. Reach out if you have concerns.

Lost or Delayed Packages

Once an order ships, delivery is in the carrier's hands. If your package is significantly delayed or marked delivered but missing, email us at [support@squishhouseofficial.com] and we'll help you file a claim or find a solution.